Q: What types of products does Little Steps offer?

A: Little Steps is a company based in Shanghai, China, that specializes in offering high-quality baby products to customers in the United States. We offer a range of products, including outlet covers, baby gates, high chairs, baby gyms, and baby wipes, all of which are available for purchase through our website at www.chuaichou.com.

Q: How does shipping work at Little Steps?

A: We have partnered with major international logistics companies to provide efficient and affordable shipping options to our customers. The shipping time for your order will depend on the shipping method you choose and your location. Once your order has been shipped, we will provide you with a tracking number so that you can track your package.

Q: What is the return policy at Little Steps?

A: We offer a 30-day return and exchange policy for all products purchased through our website. If you are not satisfied with your purchase, you can return it to us for a full refund or exchange within 30 days of receiving your order. To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition that you received it. Please note that we do not cover the cost of return shipping, and the customer is responsible for the return shipping fees.

Q: How can I contact Little Steps if I have a question or concern?

A: If you have any questions or concerns, please do not hesitate to contact us through our website's contact us page. We are committed to providing excellent customer service and will do our best to address any issues you may have in a timely and satisfactory manner.